
Specialist in Personal Banking Operations
3 days ago
This role offers a unique opportunity to lead the front-end of Wealth Personal Banking Operations, guiding branches and GPB through onboarding processes. The ideal candidate will possess thorough knowledge of branch operations, policies, and procedures.
The successful candidate will be responsible for:
- Guiding branches and GPB in the onboarding process
- Facing regulatory inspections and audits, ensuring timely and quality submissions
- Managing FEMA and reporting for IWPB as required
- Engaging with stakeholders to implement regulatory circulars and internal requirements
- Leading the Central Processing Unit (a back office within the BBCT team) to achieve error-free, customer-oriented outcomes
- Streamlining processes through automation
To excel in this role, you will need:
- A graduate or postgraduate degree
- At least 15 years of experience in branch operations, with good management skills
- Thorough knowledge of Branch Operations, Policies, Process & Procedures
- Excellent communication and interpersonal skills
- Lateral thinking and problem-solving abilities
- FEMA Certification is essential
This position offers a dynamic work environment that fosters professional growth and development. As a leader in personal banking operations, you will have the chance to make a meaningful impact and drive success in our organization.
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