
Accounts and Finance Coordinator
1 day ago
Job Title: Accounts and Finance Coordinator
Experience: 0–2 years. Education: Graduation required; finance specialization preferred.
Role Overview:
The ideal candidate will be responsible for supporting our financial operations, including billing, accounts receivable, and collections. The role requires strong organizational skills, attention to detail, and excellent communication abilities.
Key Responsibilities:
- Billing and Invoicing: Prepare and send accurate invoices to customers, verify prices, discounts, and taxes before sending, and issue corrected invoices or credit notes after approvals.
- Collections: Send reminders and make follow-up calls/emails to ensure timely payment from customers, record promises to pay, and escalate risks to the team as needed.
- Cash Application and Reconciliations: Apply daily settlements from payment gateways and banks to the correct invoices, clear short payments or unknown receipts within agreed timelines, and reconcile Stripe and bank statements.
- Taxes and Compliance (Supporting Role): Assist in creating Goods and Services Tax (GST) compliant invoices, manage e-invoice reference numbers, and collect certificates for tax deductions at source.
- Usage and Partner Pass-Throughs: Collate monthly usage data from systems and partner portals, match partner costs to customer billing, and flag any gaps affecting margins.
- Reporting and Month-End Close: Provide weekly reports on collections health, aging of unpaid invoices, and open disputes, and prepare month-end schedules including unapplied cash and disputes lists.
- Purchase Orders and Customer Portals: Track purchase order status and balances, upload invoices and backups to customer portals, and resolve any rejections.
- Customer Setup and Renewals: Maintain customer master data, prepare renewal pro-formas, and ensure timely invoice release.
- Processes and Systems: Keep standard operating procedures and checklists current, raise data issues in the CRM or billing system, and keep folders structured and audit-ready.
- Collaboration: Work with sales and customer success teams on purchase orders, renewals, and disputes, and coordinate with finance, legal, revenue operations, and product teams on pricing or usage-metering issues.
Required Skills and Qualifications:
- Graduation required; finance specialization preferred.
- 0–2 years experience in billing, accounts receivable, or collections (internships count).
- Basic understanding of invoicing, GST, e-invoicing, and tax deductions at source is a plus.
- Strong Excel/Google Sheets skills, comfortable using accounting tools and a CRM system.
- Clear written and verbal communication, firm yet customer-friendly approach to collections.
- Detail-oriented, organized, dependable, and eager to learn.
Tool:
Excel or Google Sheets, Stripe, government e-invoice portal, CRM system.
Success Metrics:
- On-time billing and invoice accuracy.
- Percentage of payments collected by due dates; average days taken to collect payments.
- Aging of unpaid invoices (especially those pending over 60–90 days).
- Number of disputes and the time taken to resolve them.
- Amount of receipts not yet matched to invoices, cleared within the agreed timeline.
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