Global Telecom Relationship Director

1 week ago


Mumbai, Maharashtra, India beBeeAccount Full time ₹ 5,67,890 - ₹ 12,34,567
Key Account Manager Position

About the Role:

We are seeking an experienced Key Account Manager to join our team. As a Key Account Manager, you will be responsible for managing global key accounts and identifying opportunities to grow revenue.

The ideal candidate will possess:

  • Bachelor's degree in business administration or a related field
  • 3-5 years' experience in Telecom Carrier Relations Management
  • Fluency in English, both spoken and written
  • Motivated, goal-oriented, persistent, and skilled negotiator

The successful candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with existing carriers and establish strategic partnerships.

Main Responsibilities:

  • Manage Global Key Accounts
  • Evaluate and onboard new voice carriers to diversify the portfolio
  • Negotiate agreements with carriers to ensure optimal routing and cost efficiency
  • Analyze performance metrics (e.g., ASR, ACD, delivery rates, latency) and ensure compliance with SLAs

Requirements:

  • Familiarity with telecom protocols such as SIP, SS7, and SMPP
  • Understanding of routing platforms and tools for voice and SMS

Benefits:

  • Opportunity to work with a leading business communication solutions company
  • Competitive salary and benefits package
  • Chance to develop your career in a dynamic and growing industry


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