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3 days ago
In this pivotal role, you will oversee the coordination and processing of RTM chargebacks to guarantee accurate documentation and adherence to contractual agreements.
- Review and validate return authorizations (RAs), credit memos, invoices, and supporting documentation to ensure seamless transactions.
- Collaborate with cross-functional teams, including merchandising, accounts payable, inventory control, and logistics to validate and support return transactions.
- Conduct root cause analysis for recurring issues and propose process improvements to optimize operational efficiency.
- Maintain accurate and organized records of all RTM transactions for audit and reporting purposes.
In addition to your core responsibilities, you will also be expected to:
- Support month-end close processes and financial reconciliations related to RTM and chargebacks.
- Monitor key performance indicators (KPIs) related to chargeback processing time, accuracy, and recovery rate.
- Participate in internal and external audits as required.
- Develop trackers for yourself and your team to ensure efficient process management.
The ideal candidate will possess:
- 6+ years of experience in finance or a related field.
- A Bachelor's Degree in Business, Finance, Economics, Accounting, or a related field.
- Excellent analytical skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to work independently and manage multiple tasks under deadlines.
- Strong understanding of financial documentation (credit memos, invoices, GL accounts).
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