
Client Liaison
5 days ago
Job Summary
- This is a unique opportunity to excel as a Client Liaison in a dynamic industry.
We are seeking an exceptional individual to manage and maintain strong relationships with existing clients, ensuring customer satisfaction and retention. The successful candidate will also identify new business opportunities and develop strategies to acquire new customers.
To succeed in this role, you must have a deep understanding of retail mortgages and financial products. You will work closely with internal teams to resolve customer complaints and issues promptly, while providing excellent customer service and support to ensure long-term relationships.
Key Responsibilities
- Build and maintain strong client relationships to drive customer satisfaction and retention.
- Identify and develop strategies to acquire new customers, increasing revenue growth.
- Conduct market research and competitor analysis to stay informed about industry trends.
- Collaborate with internal teams to resolve customer complaints and issues promptly.
- Develop and implement effective sales plans to meet or exceed monthly targets.
Requirements
- Strong knowledge of retail mortgages and financial products.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and problem-solving skills.
- Experience working with cross-functional teams and building strong relationships.
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