Senior Research Project Coordinator
3 weeks ago
About PureSpectrum
PureSpectrum is a rapidly growing market research and insights platform that simplifies technology for researchers. Our Marketplace facilitates over 115 million online interviews annually, and we developed the industry's first respondent-level scoring system, PureScore. We've received recognition across the industry, including Certified Great Place to Work (2022-2024), Built In's Best Places to Work (2023-2024), Inc Best Workplaces (2023 & 2024), Newsweek's Global Most Loved Workplaces (2023-2024), and Deloitte's Fast 500 (2020-2024).
Job Summary:
We are seeking an experienced Project Manager to play a key role as the primary liaison between clients and our services teams at PureSpectrum. The successful candidate will manage project timelines, budgets, and resources effectively to deliver quality results on time and within budget.
Your Responsibilities:
- You will develop and maintain an understanding of client service offerings, best practices, delivery capabilities, and technology platforms.
- Manage project timelines, budgets, and resources effectively to deliver quality results on time and within budget.
- Oversee and lead projects with little to no supervision, ensuring customer and business expectations are met or exceeded.
- Organize KOC and have good knowledge of testing surveys, data checks using Excel, and client deliverables such as SPSS, tables, coding, charting, etc.
- Follow established best practices and processes for project delivery.
- Provide feedback to sales on project performance to help improve delivery and key metrics for future projects.
- Take ownership of problematic situations and work closely with team members to develop solutions that resolve problems.
- Take accountability in the sales process by working closely with sales to provide high-quality customer service to help win future business.
- Help provide training to interns and juniors when necessary.
- Stay up to date on industry trends and development, building positive relationships across the organization and with customers.
Requirements:
- A graduate or postgraduate degree from a recognized university or equivalent education/professional experience is required.
- 3-5 years of experience in market research, preferably on sampling and DIY platforms.
- Knowledge and experience in executing full-service projects would be an added advantage.
- Ability to manage multiple projects with competing priorities.
- Ability to learn and use new technology platforms to meet or exceed customer and project needs.
- Ability to find innovative solutions to address customer and project needs.
- Solid judgment and critical thinking skills.
- Excellent communication and analytical skills.
- Ability to be proactive in anticipating problems and providing solutions.
- Good knowledge of Windows, MS Office, and any text editor is a must.
- Experience in Excel using advanced formulas and Excel automations is a plus.
- A passion for curiosity and a drive to always be learning.
- Ability to foster positive relationships across teams and customers.
- Willingness to work in night shifts, weekends, and holidays.
Career Advancement Opportunities
PureSpectrum offers a competitive compensation package, including well-covered health insurance, paid time off, and a modern company culture with flexibility, individuality, creativity, and open communication at all levels of the business.
- We offer a dynamic work environment with opportunities for growth and professional development.
- Employees enjoy casual dress and fun within a professional team environment.
PureSpectrum is an equal opportunity employer. We welcome applications from diverse candidates and do not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited under the law.
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