Senior CX Functional Application Specialist
1 month ago
Accedepro Private Limited seeks a seasoned CX Functional Application Specialist to drive the implementation of Oracle Cloud CX solutions.
A minimum of 10+ years of experience in the CX domain, with at least 6+ years of consulting experience, is required.
- Strong techno-functional skills in proposing, designing, and implementing optimal solutions, including customizations and integrations on Oracle Cloud CX Projects.
- Prior experience in functional configurations and customizations in areas such as custom objects, groovy scripting, assignment manager, workflows, triggers, email alerts, Data Migration, and OTBI Analytics.
- Advising and assisting business units in process improvement and suggesting Industry best practices.
- Familiarity with Primavera is a plus.
Key Responsibilities:
- Lead large-scale full-life cycle implementations of Oracle CX Sales, Service, and Field Service Cloud Applications.
- Design and implement optimal solutions, including customizations and integrations on Oracle Cloud CX Projects.
Requirements:
- 10+ years of experience in the CX domain.
- 6+ years of consulting experience in the CX Domain.
- Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications.
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