Technical Support Specialist for CNC Wire Cut Machines

1 day ago


Rajkot, Gujarat, India DSM EDM ENGINEERING PRODUCTS Full time

About DSM EDM ENGINEERING PRODUCTS

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We are a leading manufacturer of CNC wire cut machines, and we are seeking an experienced Technical Support Specialist to join our team.

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Company Overview:

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DSM EDM ENGINEERING PRODUCTS is a dynamic company that specializes in designing and manufacturing high-precision CNC wire cut machines. Our goal is to provide innovative solutions to customers across various industries.

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Job Summary:

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We are looking for a skilled Technical Support Specialist to provide exceptional customer service and technical support for our CNC wire cut machines. The successful candidate will be responsible for troubleshooting issues, providing training, and ensuring seamless installation and commissioning of our equipment.

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Key Responsibilities:

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  • Installation & Commissioning:">
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    • Install and commission CNC wire cut machines at client sites.">
    • Conduct machine trials to ensure operational accuracy.">
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  • Maintenance & Repairs:">
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    • Perform routine maintenance of CNC wire cut machines.">
    • Diagnose and resolve mechanical, electrical, and software issues.">
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  • Technical Support:">
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    • Provide remote and on-site technical support to clients.">
    • Train clients on machine operation and basic troubleshooting.">
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  • Documentation:">
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    • Maintain service records, including work reports and parts replacements.">
    • Provide feedback to the engineering team for continuous product improvement.">
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  • Customer Interaction:">
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Requirements:

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To be successful in this role, you will need:

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  • A minimum of 2 years of experience working with CNC machines.">
  • Hands-on experience with CNC machines is preferred.">
  • Strong problem-solving and analytical skills.">
  • Excellent communication and customer-handling abilities.">
  • A willingness to travel across India for installation and service tasks.">

What We Offer:

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We offer a competitive salary of ₹800,000 - ₹1,200,000 per annum, along with benefits and opportunities for professional growth and training.

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Apply Now:

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If you are passionate about precision engineering and enjoy working in a dynamic environment, please submit your resume for consideration.



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