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ServiceNow Discovery Automation Specialist

1 month ago

Hyderabad, Telangana, India BlackRock IT Solutions Full time

Job Overview:

We are seeking a highly skilled and proactive ServiceNow Discovery Automation Specialist to join our team at BlackRock IT Solutions. In this role, you will assume responsibility for the management and optimization of ServiceNow Discovery, ensuring the health of the CMDB and supporting platform users within a fast-paced, Agile environment.

About the Role:

The ideal candidate will possess robust technical skills, experience with the Common Service Data Model (CSDM), and the ability to thrive in a high-demand, rapidly changing environment.

Main Responsibilities:

  • Mature and expand the ServiceNow Discovery module: Enhance data quality and improve CMDB accuracy by implementing efficient discovery processes.
  • Administer and maintain MID Servers: Ensure reliable and efficient operation for ServiceNow Discovery and integrations.
  • Manage updates, configurations, and enhancements: Align the Discovery process with business needs to ensure seamless operations.
  • Proactively identify opportunities for improvement: Discover and implement strategies to enhance discovery and CMDB automation.

Key Qualifications:

  • Minimum 2 years of hands-on experience administering ServiceNow Discovery in a fast-paced, Agile environment.
  • Proven experience with API integrations and Service Graph Connectors.
  • Experience with ServiceNow in a cloud environment (e.g., Azure, AWS).
  • Strong understanding of Agile methodologies and experience working in an Agile development lifecycle.
  • Expertise in ServiceNow scripting and automation, including business rules, client scripts, and UI policies.
  • ITIL Foundation certification is preferred.
  • ServiceNow Certified System Administrator (CSA) is required.

Salary: $120,000 - $180,000 per annum

Estimated Salary Range: $150,000

Bonus Potential: High performance-based bonus potential

Work-Life Balance: Flexible work arrangements, remote work options available

Professional Development: Opportunities for career growth and professional certifications