Diagnostic Procedure Specialist

4 hours ago

Lucknow, Uttar Pradesh, India beBeePatient Full time ₹ 8,00,000 - ₹ 10,00,000

Job Title:

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  • Patient Care Coordinator">
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Overview:

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The Patient Care Coordinator plays a vital role in ensuring seamless patient experiences across diagnostic departments. The individual will be responsible for scheduling appointments, coordinating between multiple departments, and streamlining patient visits.

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">Key Responsibilities:">

1. Appointment Scheduling and Coordination:

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Schedule diagnostic tests based on doctor referrals or patient requests, coordinating timing between multiple departments to streamline patient visits.

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Confirm appointments and follow up on rescheduling or cancellations.

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2. Patient Registration and Documentation:

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Assist patients with registration and ensure all necessary documentation is complete, including referral forms, prescriptions, and ID proofs.

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Collect patient history relevant to the diagnostic procedure, such as allergies and fasting status.

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Maintain accurate electronic medical records (EMR).

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3. Pre-Test Guidance and Instructions:

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Inform patients about test preparation requirements, providing clear instructions for specialized tests like contrast-enhanced imaging or stress tests.

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Ensure informed consent is obtained when required.

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4. Liaison with Diagnostic Technicians and Pathologists:

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Communicate test orders and priorities to relevant lab/radiology staff.

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Ensure timely sample collection, scanning, or imaging procedures.

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Follow up on test results and their dispatch to patients or referring physicians.

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5. Patient Support and Service:

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Assist elderly, disabled, or anxious patients with care and comfort.

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Address patient queries related to procedures, waiting times, or results.

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Ensure a clean, welcoming, and stress-free diagnostic environment.

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6. Billing and Insurance Coordination:

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Verify patient insurance and eligibility for diagnostics services.

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Generate cost estimates and facilitate payments or reimbursements.

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Liaise with TPA for cashless claims where applicable.

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7. Result Delivery and Reporting:

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Monitor the timely availability of reports and inform patients once ready.

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Deliver soft or hard copies of test results as per patient preference.

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Coordinate with doctors for any urgent or abnormal findings requiring immediate attention.

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Requirements:

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To excel in this role, the ideal candidate should possess excellent communication skills, organizational abilities, and empathy for patients undergoing diagnostic procedures.

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Benefits:

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As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

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How to Apply:

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If you are a motivated and compassionate individual looking for a challenging and rewarding opportunity, please submit your application along with your resume and cover letter.

"][

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