
Senior Training Manager
5 hours ago
Training Leader Position
We are seeking a seasoned professional to lead comprehensive training programs for our team. The successful candidate will design, plan, and execute strategic training initiatives that meet industry trends and latest standards.
Key Responsibilities:
- Develop and implement training programs that enhance learning efficiency and outcomes.
- Lead the development of training methodologies to refine learning processes.
- Accountable for specific location training activities & Project quality.
- Provide strong leadership by managing and mentoring Managers and AMs.
- Foster a culture of continuous improvement within the training and process coach functions.
Leadership & Team Development:
- Create a developmental roadmap for SM/DMs/AMs, identifying leadership potential and promoting internal growth.
Quality Assurance & Process Improvement:
- Implement and evolve quality management practices across training programs, ensuring all programs are consistently aligned with organizational goals and quality standards.
- Continuously improve training frameworks based on performance analytics, audits, and feedback.
- Establish and monitor KPIs for training effectiveness.
Cross-functional Collaboration & Stakeholder Management:
- Collaborate with senior management and cross-functional teams to align training strategies with broader business objectives.
Performance Monitoring & Reporting:
- Develop and implement robust performance tracking mechanisms that monitor the effectiveness of training programs.
- Track key performance metrics and provide actionable insights to senior management and stakeholders.
Innovation in Training Methods:
- Drive the adoption of new training technologies and methodologies to enhance learning outcomes.
Key Qualifications:
- 15+ years of experience in training operations, process coaching, or quality management.
- Expertise in HCC coding systems.
- Advanced experience in leading, mentoring, and managing a team of trainers, process coaches, and managers.
- Ability to identify, analyze, and resolve complex training, operational, and process-related challenges.
Preferred Qualifications:
- Coding Certification – AAPC/AHIMA.
Key Competencies:
- Strategic Leadership: Ability to align training initiatives with company strategy.
- High-Level Mentorship: Expertise in coaching and developing senior team members.
- Change Management: Proven experience managing change and driving transformation within training programs.
- Innovation & Adaptability: Ability to quickly adopt and implement cutting-edge training solutions.
- Data-Driven Decision Making: Strong analytical and reporting skills.
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