Tour Operations Specialist
6 days ago
Elite Tours seeks a skilled professional to join our team as a Tour Operations Specialist. In this role, you will be responsible for developing and managing tour packages, negotiating rates with vendors, and arranging travel plans for our clients.
- Developing Tour Packages: You will work closely with our clients to understand their interests and preferences, and create customized tour packages that meet their needs. This will involve researching destinations, arranging transportation and accommodations, and making recommendations for activities and sightseeing.
- Negotiating Rates: You will negotiate rates with vendors, such as hotels and transportation companies, to ensure that our clients receive the best possible deals. This will involve communicating with vendors, researching market rates, and making recommendations for price reductions.
- Arranging Travel: You will assist our clients with planning and booking their travel arrangements, including flights, trains, and car rentals. This will involve researching transportation options, making reservations, and communicating with clients to ensure that their travel plans are smooth and hassle-free.
- Providing Customer Support: You will provide exceptional customer service to our clients, answering their questions, addressing their concerns, and ensuring that their needs are met. This will involve communicating with clients via phone, email, and in-person, and providing support and guidance throughout the travel planning process.
- Preparing Tour Budgets: You will work with our clients to create budgets for their tours, taking into account their interests, preferences, and financial constraints. This will involve researching cost estimates, making recommendations for cost-saving measures, and creating customized budget plans.
- Researching Travel Options: You will stay up-to-date on the latest travel trends and developments, researching new destinations, transportation options, and activity ideas to recommend to our clients. This will involve reading industry publications, attending travel conferences, and communicating with other travel professionals to stay informed.
- Booking, Invoicing, and Ticketing: You will be responsible for booking travel arrangements, invoicing clients, and issuing tickets for their tours.
- Forecasting Profit and Bookings: You will analyze sales data and market trends to forecast profit and bookings for our tours.
- Collaborating with Travel Consultants: You will work closely with travel consultants from other agencies to create customized holiday packages for our clients.
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