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Operation Specialist
1 month ago
GEODIS is seeking a highly skilled Operation Specialist to join our team in Bangalore, India. As an Operation Specialist, you will be responsible for managing Device as a Service (DaaS) and Workstation as a Service (WaaS) requirements, updating Master Production Order (MPO) and ServiceNow orders, and interacting with clients and 3PL to manage service level agreements (SLAs).
Key Responsibilities- Manage DaaS and WaaS service requirements
- Update MPO and ServiceNow orders
- Interact with clients and 3PL to manage SLAs
- Coordinate with suppliers for vehicle placement, pickup, delivery, device repairs, and TAT management
- Prepare and publish Management Information System (MIS) reports to customers
- Manage exception processes and review control reports
- Monitor and update operational data for billing
- Bachelor's degree in Supply Chain Management or related field
- At least three to five years of experience in supplier management or sourcing
- Fluent English language skills
- Good understanding of Supply Chain, Warehouse, and Transportation operations
- Knowledge of supplier contracts, customer contract rates, and service requirements
- Experience with Freight Bill Verification tools and supply chain operations
- Good communication and presentation skills
- Ability to work in a multicultural environment and different time zones
- Experience with business analytical tools (BI, Cognos, Tableau, etc.)
100%
Position LocationPosition PlaceAsia, India, Karnataka
LocationBangalore