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Digital Transformation Specialist
2 weeks ago
We are seeking a detail-oriented specialist to support digital transformation initiatives. The ideal candidate will have strong analytical, writing, and storytelling skills to simplify complex topics.
This role plays a key part in ensuring stakeholders are well-informed, engaged, and ready for change by coordinating change management activities, crafting impactful communications, and developing training materials.
Key Responsibilities:
- Support change activities for multiple digital transformation projects across the enterprise.
- Maintain and update knowledge intranet sites.
- Gather and analyze stakeholder feedback to improve communication strategies.
- Monitor, track, and report on communication reach, engagement, and change adoption.
- Draft clear, concise, and engaging content tailored to different business audiences.
- Ensure messaging is consistent with brand tone and objectives.
- Collaborate with stakeholders to produce monthly newsletters.
- Develop training materials, storyboards, and other instructional assets.
- Manage logistics for training sessions and workshops.
Requirements:
- Minimum 2-3 years experience in change management, change communication, and instructional design, preferably in multi-business or consulting environments.
- Bachelor's degree in Business, Management Studies, Change Management, or related fields.
- Knowledge of change management methodologies (e.g., ADKAR, Kotter).
- Strong writing and storytelling skills to simplify complex topics.
- Instructional design expertise.
- Proficiency in Microsoft 365, SharePoint, Teams, Yammer, and intranet tools.
- High emotional intelligence and adaptability across diverse business cultures.
- Strong project planning and coordination skills, with the ability to manage multiple initiatives.
