Hotel Inventory Manager
6 days ago
This role ensures all aspects of the group inventory management process are executed efficiently. The incumbent is responsible for coordinating all convention room blocks and group information in the Property Management System (PMS). They must review the group pickup report daily to monitor cutoff dates and group availability, conduct daily inventory controls, and communicate with sales and revenue to ensure consistency and efficiency in group inventory management.
Key Responsibilities- Manage and coordinate all aspects of the group inventory management process, ensuring accuracy and timeliness.
- Review the group pickup report daily to monitor cutoff dates and group availability.
- Conduct daily inventory controls to release rooms, extend cutoffs, and adjust availability as determined by sales contracts, group pickup meetings, or revenue management.
- Communicate with sales and revenue to ensure consistency and efficiency in group inventory management.
- Attend revenue management pickup preconvention and other designated meetings as required.
- Provide service recovery for reservations-related guest complaints and provide feedback as necessary to the customer and other departments.
- Answer other hotel team members' questions regarding revenue management in a friendly and courteous manner.
- Provide training to other hotel team members on reservations procedures and principles as needed.
Education: College degree in hotel management.
Experience: Three years of experience in hotel reservations and rooms division.
Skills: Familiarity with hotel operations, available technology (PMS & RMS), and all distribution channels. Understanding of regional and local market dynamics, local competitors, and events of the destination.
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Hotel Inventory Manager
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