Senior PLM IT Services Manager

2 days ago

Ellore, Andhra Pradesh, India beBeeTransformation Full time ₹ 40,00,000 - ₹ 60,00,000
Strategic Business Lead

We are seeking a dynamic and experienced business professional to lead our PLM IT Services practice.

This role requires deep domain expertise, leadership skills, customer relationship management, and strong business acumen. The strategic business leader will be responsible for building capabilities, driving innovation, scaling delivery, and ensuring customer success.

Key Responsibilities

  • Practice Leadership
    • Define the strategic roadmap for the PLM practice aligned with company goals.
    • Build, manage, and scale practice capabilities people, solutions, tools, and processes.
    • Establish technical and delivery excellence within the practice.
    • Strengthen the PLM practice by enhancing offerings, reusable assets, and capabilities.
    • Manage the practice (multiple projects) with minimal dependency on top management.
  • Business Growth & Customer Success
    • Collaborate with Sales & Marketing to define and execute go-to-market strategies.
    • Support pre-sales activities including proposals, RFPs/RFIs, and customer presentations.
    • Drive account mining and expansion opportunities within key client accounts.
    • Build and maintain strong C-level relationships with strategic customers.
    • Understand financial KPIs and actively drive profitability and growth targets.
  • Delivery Oversight
    • Ensure timely, high-quality, and cost-effective delivery of all projects within the practice.
    • Implement robust governance frameworks, conduct regular reviews, and manage escalations.
    • Define and monitor delivery KPIs and SLAs to ensure consistent performance.
    • Manage services project delivery with strong customer management and satisfaction focus.
  • Capability Building
    • Identify future skill requirements and proactively build internal competencies through training, mentoring, and hiring.
    • Collaborate with HR to attract, retain, and develop top PLM talent.
    • Build a scalable organization supported by strong internal processes and IT systems.
    • Manage the talent pyramid effectively — including skills alignment, attrition control, and resource utilization.
  • Solution Innovation & Thought Leadership
    • Drive the creation of reusable IP, frameworks, accelerators, and proprietary solutions.
    • Contribute to thought leadership through whitepapers, webinars, and industry events.
    • Stay ahead of emerging market trends, tools, technologies, and competitor strategies.
  • Personal Attributes
    • Self-motivated, with the ability to work independently and manage complex initiatives.
    • Operates with minimal personal constraints, bringing a solution-focused and resilient mindset.
    • Committed to continuous improvement and innovation in every aspect of practice management.

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