
Service Delivery Manager
3 days ago
The role of a Service Delivery Manager involves working closely with project owners to develop detailed project plans, monitor project progress, and ensure timely completion. This position requires strong communication skills, organizational abilities, and a solid understanding of Agile/Scrum methodologies and project management principles.
- Key Responsibilities:
- Develop and implement project plans, ensuring projects are delivered on-time, within scope, and within budget.
- Support quality assurance goals, participate in release management cycles, and identify process gaps for improvement.
- Coach project teams on Agile/Scrum methodologies and project management processes.
- Manage changes to project scope, schedule, and costs using appropriate tools and techniques.
- Measure project performance using relevant metrics.
- Build and maintain relationships with clients and stakeholders.
- Perform risk management to minimize project risks.
Requirements:
- Bachelor's degree in an appropriate field or equivalent experience.
- At least 15 years of experience in project management, preferably with experience working with remote teams.
- Excellent client-facing and internal communication skills (written and verbal).
- Solid organizational skills, including attention to detail and multitasking abilities.
A dynamic work environment that fosters collaboration and innovation. Opportunities for professional growth and development. A team of experienced professionals who share your passion for delivering high-quality results.
How to Apply:
- Submit your resume and a cover letter outlining your qualifications and experience.
- Participate in a series of interviews and assessments designed to evaluate your skills and fit for the role.
- Join our team as a highly skilled and motivated Service Delivery Manager.
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