Visionary Retail Leader

6 hours ago

Dombivli, Maharashtra, India beBeeRetail Full time ₹ 10,00,000 - ₹ 15,00,000
Job Description

Are you a seasoned retail professional seeking a new challenge? Do you have a passion for delivering exceptional customer experiences and leading high-performing teams?

We are currently seeking an experienced Store Manager to lead our operations in Bombay. As a Store Manager, you will be responsible for driving sales growth, managing daily store operations, and ensuring that our customers receive the highest level of service.

As a key member of our team, you will play a critical role in shaping the customer experience and building strong relationships with our clients. If you have a proven track record of success in retail management and are passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Leadership & Team Management
    • Recruit, train, and mentor store staff to ensure they have the skills and knowledge needed to deliver exceptional customer service.
    • Foster a culture of excellence, accountability, and customer-first service throughout the store.
    • Set and track performance goals for the team to drive sales growth and improve operational efficiency.
  • Customer Experience
    • Ensure every customer receives premium, personalized service by providing timely assistance, answering questions, and addressing concerns.
    • Resolve escalations with professionalism and empathy, ensuring that customers leave the store satisfied and loyal.
    • Build long-term relationships with clients and repeat customers by understanding their needs and preferences.
  • Sales & Growth
    • Drive sales performance and consistently achieve store targets by implementing effective sales strategies and promoting products.
    • Monitor KPIs and implement strategies for improvement to increase sales and revenue.
    • Support and execute in-store events, launches, and brand activations to create buzz and drive engagement.
  • Operations & Inventory
    • Manage daily store operations to ensure efficiency, quality, and customer satisfaction.
    • Oversee inventory, stock levels, and replenishments to minimize waste and maximize profitability.
    • Generate weekly/monthly reports on sales, customer insights, and operations to inform business decisions.
  • Visual Merchandising & Brand Identity
    • Maintain Bridlen's premium retail standards in displays and presentation to create an engaging shopping environment.
    • Ensure the store reflects craftsmanship, timeless design, and attention to detail in every aspect of the customer experience.
    ,Requirements
    • 6+ years of experience as a Store Manager, preferably in luxury/fashion/footwear.
    • Proven success in leading teams and achieving sales targets.
    • Strong people management, communication, and problem-solving skills.
    • Passion for artisanal products, craftsmanship, and premium customer service.
    • Proficiency with POS and inventory management systems.
    • Fluent in English; Hindi/Marathi.
    • Self-motivated, detail-oriented, and able to work in a dynamic retail setup.

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