Highly Motivated Customer Service Professional Wanted

2 days ago


Navi Mumbai, Maharashtra, India beBeeCustomerService Full time US$ 2,00,000 - US$ 3,00,000
Customer Service Representative Job Description:
We are seeking a highly skilled and motivated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support via phone calls.

**Key Responsibilities:**
- Manage incoming and outgoing calls in a professional manner.
- Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

**Eligibility Criteria:**
- Minimum HSC (12th pass) or graduate in any discipline.
- Both freshers and experienced candidates are eligible.
- Males and females both can apply.
- Good communication skills required.

**Job Requirements:**
- 0 - 5 years of experience in a similar role.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment.

**Benefits:**
- Competitive salary package.
- Opportunities for growth and development.
- A dynamic and supportive work environment.

**How to Apply:**
Interested candidates should submit their resume and cover letter to [insert contact information].

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