Business Insights Strategist

1 day ago

Mumbai, Maharashtra, India beBeeAnalytics Full time ₹ 18,74,451 - ₹ 30,17,689
Strategic Insight Leader

About us, we are a leading lifestyle retailer in India offering a diverse portfolio of homegrown and international brands.

This is a strategic and hands-on insight leader role at the heart of data-driven decision-making. You will shape business strategies, customer engagement, retention measurement, and advanced analytics adoption.

Key Responsibilities:
  • Lead business insights in areas such as strategy development, elasticity, and customer loyalty.
  • Define and operationalize KPIs to measure customer lifecycle health, retention, and loyalty.
  • Own and prioritize the analytics backlog balancing quick wins with deep-dive strategic analyses.
  • Manage and mentor a team of analysts guiding them in methodology, prioritization, and problem-solving.
  • Explore and pilot AI/ML tools to improve customer segmentation, churn prediction, and self-serve analytics.
  • Collaborate with IT and data engineering teams to strengthen data infrastructure, governance, and quality standards.
  • Ensure clear actionable communication of insights to leadership and cross-functional teams.
Requirements:
  • 6+ years of experience in business insights analytics or customer intelligence preferably in B2C retail lifestyle or e-commerce.
  • Strong track record in building and operationalizing customer metrics such as retention, repeat business, churn, and CLTV.
  • Hands-on expertise with analytics tools, dashboards, and SQL.
  • Experience in leading a small analytics team or mentoring analysts.
  • Exposure to AI/ML applications in CRM such as churn prediction propensity models and uplift modeling is a strong plus.
  • Strong stakeholder management and communication skills to translate data into business action.
Benefits:

Competitive compensation package including base salary, bonuses, and stock options.

Professional growth opportunities including training, mentorship, and career advancement.

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