Solutions Engineer Oracle HCM Cloud
3 weeks ago
Company: TrueBlue Inc.
Job Title: Application Engineer Oracle Technical HCM Cloud
Job Location: Remote
Shift Timings: 2PM-11PM IST
ROLE:
• As a key member of the TrueBlue Enterprise Technology and Applications team, you will work in a dynamic environment with experienced individuals who have expertise in Oracle Fusion HCM and SaaS & PaaS environments. This role offers opportunities to expand your knowledge in Oracle Fusion cloud applications, serving both current and growing business needs.
• The incumbent will analyze business requests with functional consultants and subject matter experts to provide technical solutions independently. The expectation is to support and implement Oracle product offerings to meet TrueBlue business needs with minimal technical debt.
• You will act as an internal technical Subject Matter Expert (SME) for Oracle Cloud HCM, understanding business requirements and leading application design, configuration/development, testing, and advanced end-user support. You will provide technical support and demonstrate a solid understanding of the Oracle solutions architecture, tables, data flows, and how they relate to supported business applications.
ESSENTIAL DUTIES and RESPONSIBILITIES:
• Design and configure HCM applications, building integrations, data conversions, Fast Formulas, Reports, and Extensions. Manage data integration and security with extended (PaaS) applications based on needs.
• Collaborate with third-party systems and vendors that require integration with Oracle HCM Cloud.
• Manage and own the process to design and coordinate with source systems on data cleansing and conversion activities.
• Recommend and advise on using Oracle Cloud tools for reporting, analytics, BI Publisher Reports, Extracts, integrations, and data conversions.
• Ensure user roles have needed controls and segregation of duties.
• Provide production and ad-hoc reporting and interface solutions to complex query needs of the business using various reporting tools.
• Analyze incoming requirements for impact on the system (conflicts, integrity, risks) and user experience; develop and configure applications to enable desired processes and outcomes.
• Resolve technical problems of supported applications.
• Engage Oracle Support and other technical resources to research and resolve issues.
• Support testing of patch/upgrade, reports, new configurations, and workflows. Perform regression testing during Oracle Releases.
• Lead technical unit testing efforts.
• Provide Tier 1, 2, and 3 support as needed.
• Other duties as assigned by management.
• Actively engage with functional staff to ensure ideal design of systems.
SKILLS AND QUALIFICATIONS:
• Bachelor's Degree or higher in Computer Science or related field.
• Minimum of 3-5 years of demonstrated experience with Oracle HCM Cloud modules as a technical systems analyst/developer.
• Expertise in Oracle Fusion HCM technologies such as BI Publisher, OTBI, Fast Formula, HDL, HSDL, HCM Extracts, Conversions, etc.
• Knowledge of underlying Oracle HCM tables & data structures, integration points, and technology processes are critical to success in this role.
• Strong analytical skills with proven data analysis, data verification, and problem-solving abilities, particularly in troubleshooting complex technical issues.
• Ability to work in a team environment with experience working on high-impact cross-functional teams.
• Experience collaborating with teams in multiple countries.
• Exposure to US and CANADA localizations is a plus.
• Ability to travel, up to 20%.
• Excellent interpersonal and communication skills, both written and verbal.
• Strong focus on customer service.
• Understanding and experience with Oracle OIC, OAC, FAW is a plus.
Functional Modules:
• HCM Cloud Core HR, Compensation, Recruiting, Talent, and Learning
• HCM Cloud Payroll, Time & Labor, and Absence Management
Oracle HCM Cloud Technical skills:
• Fast Formula, BI & OTBI Reports, Approval Management Engine, Personalization (Redwood and Responsive), data loading tools (HDL, HSDL), HCM Extract, HCM Cloud RESTful Services, VBCS
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