Security Architect Support Specialist
2 days ago
About this position: We are seeking a skilled identity management specialist to support our IBM ISIM and TDI environments.
- Role: Identity Management Specialist
- Location: Global Persistent Locations
- Experience: 3 to 8 Years
- Job Type: Full Time Employment
Key responsibilities:
- Provide operational support for IBM ISIM and IBM TDI systems.
- Troubleshoot, analyze, and resolve issues related to ISIM/TDI environments.
- Manage identity lifecycle operations, including provisioning, de-provisioning, access control, and identity governance.
- Conduct regular health checks and monitoring of ISIM/TDI systems to ensure optimal performance and availability.
- Support integration with various systems and applications, ensuring secure and efficient flow of identity and access data.
- Assist with upgrades, patches, and deployments to ensure systems are up to date.
- Work closely with development and security teams to identify and implement improvements to the ISIM/TDI systems.
- Collaborate with customers to understand their business requirements and recommend identity management solutions.
- Document solutions, issues, and workarounds to build a knowledge base for the team and customers.
- Support and troubleshoot user authentication issues, Single Sign-On (SSO), and integration with LDAP/Active Directory.
- Provide timely and efficient issue resolution in accordance with service level agreements (SLAs).
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