Senior Enterprise Solutions Architect
23 hours ago
Job Title: Enterprise Solutions Strategist
">Enterprise Solutions Strategist is a senior leader responsible for developing and implementing strategic plans to optimize platform solutions across the organization.
">This role provides a broad, strategic view of how the platform fits into the enterprise IT landscape, ensuring that solutions support long-term business objectives. The Enterprise Solutions Strategist will lead the design, development, and governance of platform capabilities, aligning them with the company's technology roadmap and digital transformation goals.
">Key Responsibilities:
">Establish architecture standards and reference architectures for using the platform across various business units.
">Develop and enforce governance frameworks, design principles, and coding standards for the platform.
">Oversee architecture reviews and change control processes to ensure consistency and compliance across the life cycle of the implementation.
">Define integration strategies (APIs, middleware, data synchronization) and ensure seamless data flow and interoperability.
">Technical Leadership:
">Provide deep technical leadership and mentorship to platform teams.
">Guide teams in designing high-quality solutions and offer oversight on complex configurations and custom development to ensure they meet performance and security requirements.
">Innovation & Continuous Improvement:
">Stay up-to-date with latest releases and features.
">Stakeholder Collaboration:
">Work closely with business leaders and IT executives to translate business objectives into platform solutions.
">Act as a subject-matter expert and advisor, evangelizing platform capabilities and ensuring that the organization supports evolving business processes and digital transformation initiatives.
">Platform Performance:
">Ensure the platform's reliability, security, and performance by implementing best practices for instance health, monitoring, and upgrade management.
">Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
">Experience:
">10+ years of experience in IT, including several years in an architecture leadership role.
">5+ years of hands-on experience with the platform, designing and implementing enterprise-level solutions across multiple modules.
">ServiceNow Expertise:
">Proven experience architecting ServiceNow implementations at scale.
">Demonstrated success in leading large ServiceNow projects or platform initiatives from conception to delivery.
">Required Skills:
">Strong understanding of IT Service Management and ITIL frameworks.
">Experience aligning ServiceNow processes with ITIL best practices and overall business workflows.
">Familiarity with web technologies and integration methods relevant to ServiceNow.
">Solid understanding of cloud infrastructure and hybrid environments as they relate to ServiceNow deployment.
">Leadership Experience:
">Prior experience in a leadership role such as Lead Architect or Platform Owner.
">Strategic Thinking:
">Ability to envision how the platform can enable future-state business processes and digital transformation.
">Excellent communication skills, with the ability to articulate complex technical concepts to both technical teams and non-technical stakeholders.
">Enterprise Architecture/Cloud:
">TOGAF), cloud architecture, or related areas are a plus, reflecting a well-rounded architectural skill set.
">Typical 10+ years of overall IT experience, with a substantial portion in architecture and leadership roles.
">Most candidates for this role have 5+ years of dedicated ServiceNow experience in progressively senior positions.
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