Market Insights Specialist

3 days ago


Meerut, Uttar Pradesh, India beBeeInsights Full time ₹ 8,00,000 - ₹ 12,00,000
Job Description\

We strive to create meaningful experiences that drive customer satisfaction.

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Key Responsibilities:

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  • \
  • Prepare and maintain performance metrics reports to track key trends.\
  • Analyze customer data to identify patterns, gaps, and opportunities for growth.\
  • Engage with customers directly through calls to capture feedback and understand their pain points.\
  • Provide actionable insights to internal teams to enhance overall customer satisfaction.\
  • Collaborate with cross-functional teams to ensure data accuracy and consistency.\
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    • Develop and maintain accurate performance metrics dashboards.\
    • Lead customer engagement initiatives to improve customer experience.\
    • Enhance reporting capabilities to inform business decisions.\
    • Establish data-driven decision-making processes.\
    • Drive continuous improvement in customer service.\
    • Implement effective communication strategies to engage stakeholders.\
      • \

Requirements:

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  • Minimum 6 months of experience in data analysis or MIS.\
  • Strong analytical mindset with problem-solving ability.\
  • Proficiency in Excel (basic to advanced).\
  • Good communication skills with the ability to connect empathetically with customers.\
  • A customer-first mindset and eagerness to contribute to continuous improvement.\
  • Ability to collaborate effectively in a team environment.\
  • Strong organizational and time management skills.\
  • Capacity to adapt to changing priorities and deadlines.\
    • \

About Us:

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We are committed to delivering solutions that truly make a difference.



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