Digital Transformation Lead
1 day ago
Industrybuying seeks a seasoned professional to drive its digital transformation in customer relationship management (CRM) and retention strategies. The successful candidate will lead the development and execution of data-driven campaigns to boost customer loyalty, revenue, and engagement across multiple channels.
About the RoleThis is an exceptional opportunity for an experienced professional to join Industrybuying's team as a Digital Transformation Lead - CRM & Retention Strategy. As a key member of our organization, you will be responsible for identifying and segmenting customer needs to optimize journeys and deliver impactful experiences throughout the sales funnel and post-purchase phases.
You will collaborate with cross-functional teams to maintain consistent messaging and enhance the overall customer experience. Your expertise will be instrumental in tracking and analyzing key CRM metrics such as retention rates, open rates, CTR, conversion rates, and customer lifetime value to refine strategies.
The ideal candidate will manage and optimize loyalty programs, utilizing A/B tests to continuously enhance campaign quality and effectiveness. You will also utilize customer feedback to shape and refine CRM strategies for improved engagement and retention.
As a Digital Transformation Lead, you will create and manage events within CleverTap to support targeted and personalized campaign execution. You will develop and automate customer journeys across channels for efficient campaign delivery while ensuring regulatory compliance with data privacy standards to protect customer information.
In this role, you will report on CRM performance via dashboards, using insights to adapt and innovate CRM approaches. Staying updated on CRM trends, tools, and best practices is crucial to continuously evolve the CRM and retention strategies.
Key Responsibilities:- Develop and execute data-driven CRM campaigns to boost customer loyalty, revenue, and engagement
- Lead the optimization of customer journeys and experiences across the sales funnel and post-purchase phases
- Collaborate with cross-functional teams to maintain consistent messaging and enhance customer experience
- Analyze key CRM metrics to refine strategies and improve customer retention
- Manage and optimize loyalty programs using A/B tests to enhance campaign quality and effectiveness
- Utilize customer feedback to shape and refine CRM strategies
- Create and manage events within CleverTap to support targeted and personalized campaign execution
- Develop and automate customer journeys across channels for efficient campaign delivery
- Ensure regulatory compliance with data privacy standards to protect customer information
- Report on CRM performance via dashboards and adapt strategies accordingly
Salary Estimate: $120,000 - $150,000 per annum, depending on location and experience.
We offer a dynamic work environment, competitive salary, and opportunities for growth and professional development.
-
Delhi, Delhi, India HT Digital Streams Full timeJob Title: Astrology Product Lead and Manager for Digital Transformation Company Overview:HT Digital Streams is a leading digital media company that specializes in astrology content. We are seeking an experienced product manager to lead the development and enhancement of our astrology product, shaping its vision, strategy, and roadmap to ensure seamless...
-
Digital Transformation Leader
1 month ago
Delhi, Delhi, India Altudo Full timeAbout the Role:We are seeking a highly skilled Digital Transformation Leader to join our team at Altudo. As a key member of our leadership team, you will be responsible for driving the delivery of our digital transformation projects and ensuring the successful implementation of our solutions.Key Responsibilities:Provide strategic leadership and direction to...
-
Digital Transformation Strategist
2 weeks ago
Delhi, Delhi, India Unifrax Full timeRole OverviewThis position offers an exceptional opportunity for a seasoned professional to lead the digital marketing efforts of Unifrax, a leading company in specialty materials. As the Digital Transformation Strategist, you will be responsible for driving the development and execution of the company's web presence, with a focus on enhancing user...
-
Digital Transformation Practice Lead
4 weeks ago
Delhi, Delhi, India WAISL Limited Full timePosition: COE – Practice LeadExperience 15+ YearsPosition Brief:A leading role to drive Digital Transformation and Innovation in the Aviation Industry. Opportunity to develop and build best-in-class Airport Core Architecture and AI-based innovative solutions for airport customers. This involves all aspects of technology architecture, innovative software...
-
Digital Transformation Manager
3 days ago
Delhi, Delhi, India CryptoMize Full timeWe are seeking a highly skilled Digital Transformation Manager to join our team at CryptoMize. This is an exciting opportunity for someone who is passionate about driving digital transformation and leading cross-functional teams.The successful candidate will be responsible for determining the scope and objectives of projects, predicting resources required,...
-
Digital Transformation Leader
3 weeks ago
Delhi, Delhi, India Genpact Full timeJob Description:We are seeking a highly skilled Digital Transformation Leader to join our team at Genpact. In this role, you will be responsible for directing and executing Lean Digital Transformation (LDT) roadmaps that solve business problems and opportunities for key customers in the Hi-Tech and T&S domain.Key Responsibilities:Direct the identification of...
-
Digital Transformation Lead
4 days ago
Delhi, Delhi, India Talent et au-dela Full timeJob SummaryWe are seeking a highly driven and strategic Senior Sales Business Development Manager to lead the sales efforts for our clients Digital Learning Platform - Passport, our flagship digital learning solution. This role requires an individual with deep experience in B2B digital sales , a strong understanding of leadership development, and the ability...
-
Digital Transformation Specialist
6 days ago
Delhi, Delhi, India CrimsonLogic Pte Ltd Full timeCrimsonLogic Pte Ltd is a leading provider of innovative IT solutions, and we are seeking a highly skilled Digital Transformation Specialist to join our team.As a Digital Transformation Specialist, you will play a crucial role in driving business growth by identifying and capitalizing on opportunities for digital transformation across various industries,...
-
Digital Transformation Manager
3 weeks ago
Delhi, Delhi, India Trigent Software Professional Services Full timeJob Title: Digital Transformation ManagerAbout the Role:We are seeking a skilled Digital Transformation Manager to join our team at Trigent Software Professional Services. As a key member of our team, you will play a critical role in supporting our Digital Transformation Client Partners in their efforts to engage with government officials and identify...
-
Digital Transformation Leader
4 weeks ago
Delhi, Delhi, India mccainfood Full timeJob Title: Product Owner SalesJob Summary:We are seeking a highly skilled Product Owner Sales to lead the digital transformation of our sales processes across the McCain global organization. The successful candidate will have a strong vision for sales execution and be able to deliver ROI on sales teams and drive competitive advantage for McCain.Key...
-
Digital Transformation Manager
3 weeks ago
Delhi, Delhi, India Trigent Software - Professional Services Full timeJob Title: Digital Transformation Client Partner Jr.Job Overview:As a Digital Transformation Associate, you will provide essential support to our Digital Transformation Client Partners in their efforts to engage with government officials, identify digital transformation opportunities, and develop innovative solutions. Your role will involve assisting in...
-
Digital Transformation Consultant
2 weeks ago
Delhi, Delhi, India NTT DATA Full timeJob OverviewWe are seeking a highly motivated and skilled Digital Transformation Consultant to join our team in Delhi, India. As a key member of our Business Process practice, you will play a crucial role in helping our clients achieve their digital transformation goals.
-
Digital Transformation Specialist
4 weeks ago
Delhi, Delhi, India Bechtel Full timeAbout the RoleIn this exciting opportunity, you will have the chance to drive process optimization and digital transformation initiatives across the organization, leveraging your expertise in business growth strategies.As a key member of our team, you will be responsible for developing and implementing strategic plans to improve operational efficiency,...
-
Business Analyst
3 weeks ago
Delhi, Delhi, India Techpanion Solutions Full timeAt Techpanion Solutions, we are seeking a highly skilled Business Analyst to join our team in a key role focused on Digital Transformation within our Accounts Payable function.Key Responsibilities:Analyze current Accounts Payable processes to identify inefficiencies and areas for improvement.Develop strategies to optimize workflows, reduce costs, and improve...
-
Digital Transformation Sales Director
3 days ago
Delhi, Delhi, India QAAgility Technologies Full timeWe are seeking an experienced Digital Transformation Sales Director to lead and enhance sales operations, build go-to-market strategies, and drive revenue growth within the Digital Transformation domain. The ideal candidate will be detail-oriented, diligent, and reliable, with a proven track record in managing complex sales cycles, creating proposals, and...
-
Senior Digital Transformation Consultant
3 weeks ago
Delhi, Delhi, India Mirketa Software Pvt. Ltd. Full timeAbout the Role:Mirketa Software Pvt. Ltd. is seeking a highly experienced Senior Digital Transformation Consultant, Salesforce Project Manager, to join our dynamic team. The ideal candidate will have a deep understanding of digital marketing, a strong track record of driving results, and excellent leadership skills.Key Responsibilities:Lead multiple projects...
-
Digital Transformation Specialist
2 weeks ago
Delhi, Delhi, India RapidBrains Full timeRapidBrains is seeking an experienced Digital Transformation Specialist to support our digital transformation initiatives. The ideal candidate will have a strong background in .NET, SQL, ERP systems, and functional documentation.About the RoleThis role involves creating detailed process flows, developing functional and UAT test scripts, assisting in...
-
Digital Transformation Associate
4 weeks ago
Delhi, Delhi, India Wadhwani Foundation Full timeWadhwani Foundation is seeking a highly skilled Digital Transformation Associate to provide essential support to our Digital Transformation Client Partners. This individual will assist in building and nurturing client relationships, conducting research, and collaborating on proposal development.Key Responsibilities:1. Government Engagement Support:Assist...
-
Digital Transformation Expert
2 weeks ago
Delhi, Delhi, India WAISL Limited Full timeAirport Digital Transformation ExpertWe are seeking a highly skilled Digital Transformation Expert to lead our efforts in transforming the Aviation Industry through cutting-edge technology solutions. As a key member of our team, you will be responsible for developing and implementing innovative solutions that drive business growth and improve customer...
-
Digital Transformation Manager
2 weeks ago
Delhi, Delhi, India CryptoMize Full timeJob DescriptionCryptoMize seeks a skilled Digital Transformation Manager to join our team. As a key member of our organization, you will be responsible for supporting the implementation of Agile transformation processes at all levels, ensuring that their implementation is aligned with our goals and values.About UsWe are a global agency dedicated to providing...