Ecosystem Support Specialist

3 days ago

Aurangabad, Maharashtra, India beBeeChannelPartnerSupporter Full time US$ 1,00,000 - US$ 1,20,000

Job Description

The primary goal of this position is to support the channel partner ecosystem by providing operational assistance and troubleshooting services.

Key Responsibilities:

  • Provide technical support and resolve issues related to the Nextwave partner program, including access to the partner portal, data management, and exception process handling.
  • Act as liaison for the Global Ecosystem Operations team with cross-functional teams such as Finance, Sales Ops, Data Governance, and IT.
  • Lead and support business process improvements and implement them effectively.
  • Establish strong partnerships with key stakeholders at all levels in the organization to ensure alignment and ongoing effectiveness.

Requirements:

  • 10+ years of relevant experience managing high-volume cases using an email-based ticketing system or similar platform.
  • Strong customer service skills and attention to detail.
  • Effective communication skills with ability to present topics to various levels within the organization.
  • Experience collaborating with cross-functional teams and working with G-suite, ServiceNow, and SFDC platforms.
  • Demonstrated ownership of a business domain or managing a business process and being accountable to stakeholders.

Benefits:

  • Opportunity to work on challenging projects and contribute to the company's growth.
  • Professional development opportunities and training programs.
  • Collaborative work environment with experienced professionals.

Additional Information:

  • The company is committed to providing equal opportunities to all employees and applicants.
  • A safe and inclusive work environment that values diversity and promotes innovation.

Keyword: ChannelPartnerSupporter

  • SaaS Ecosystem Manager

    2 weeks ago

    Aurangabad, Maharashtra, India beBeeExpert Full time ₹ 9,30,000 - ₹ 12,40,000

    System Administration and Operations ExpertOur company is seeking a highly skilled expert to manage our SaaS ecosystems.The ideal candidate will have experience in System Administration, particularly in managing multiple systems, as well as Operations, including Support for internal tools, Process Improvements, and Automations.Cross-Collaboration is...

  • Salesforce Ecosystem Director

    6 days ago

    Aurangabad, Maharashtra, India beBeeLeader Full time ₹ 20,00,000 - ₹ 25,00,000

    Job TitleAt a global leader in Salesforce operations, we seek an experienced professional to drive strategic direction and administration of our Salesforce ecosystem.This pivotal role oversees business process optimization, operational excellence, and delivery of world-class support experiences to internal stakeholders and end-users.Lead the Salesforce...

  • IT Support Specialist

    1 week ago

    Aurangabad, Maharashtra, India beBeeITSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Welcome to our comprehensive travel solutions, a partner for all your needs. We specialize in delivering competitive travel tickets, streamlined visa assistance, and reliable transfers.Role DescriptionThis is a full-time remote role for an IT Support Specialist. The specialist will provide technical support, manage desktop computers, troubleshoot issues,...

  • IT Support Specialist

    1 week ago

    Aurangabad, Maharashtra, India beBeeInformation Full time ₹ 8,00,000 - ₹ 12,00,000

    We are seeking a highly skilled IT Support Specialist to join our team.As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting desktop computers, printers, and performing computer repairs.The ideal candidate will have strong problem-solving and analytical skills, excellent verbal and written communication...

  • AV Support Specialist

    2 weeks ago

    Aurangabad, Maharashtra, India beBeeSupport Full time ₹ 15,00,000 - ₹ 17,00,000

    Remote Support SpecialistThis is a great opportunity to join our team as a Remote Support Specialist. As a key member of the support team, you will play a critical role in delivering high-quality technical assistance to customers worldwide.

  • IT Support Specialist

    1 week ago

    Aurangabad, Maharashtra, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing timely and effective technical support to our global employees.Key Responsibilities:Ensure operational and technical support for personal computers and troubleshooting of all domestic computer hardware and software...

  • Distributed IT Support Specialist

    15 hours ago

    Aurangabad, Maharashtra, India beBeeInfrastructure Full time ₹ 9,00,000 - ₹ 12,00,000

    IT Support SpecialistShyld AI is seeking an IT Support Specialist to join their distributed team. As a key member of the team, you will be responsible for managing IT infrastructure, providing technical support to employees, and ensuring secure access to company systems.The ideal candidate will have strong troubleshooting skills, a proactive mindset, and the...

  • Technical Support Specialist

    2 days ago

    Aurangabad, Maharashtra, India beBeeHelpdesk Full time ₹ 12,00,000 - ₹ 18,00,000

    Technical Support Specialist RoleWe are seeking a highly skilled Technical Support Specialist to join our growing IT team.This is an exciting opportunity to become an integral part of a rapidly expanding in-house IT organization, where you will play a key role in providing technical assistance and support to the wider business.Key Responsibilities...

  • HR Support Specialist

    1 week ago

    Aurangabad, Maharashtra, India beBeeHumanResources Full time ₹ 5,50,000 - ₹ 8,50,000

    HR Support SpecialistWe are seeking a detail-oriented and organized HR Support Specialist to support our day-to-day HR operations. The ideal candidate will possess proficiency in HR and HR Management, experience with HR Information Systems (HRIS) and benefits administration.Key Responsibilities:Maintain accurate employee records and administer...

  • Operational Support Specialist

    4 days ago

    Aurangabad, Maharashtra, India beBeeOperational Full time ₹ 4,00,000 - ₹ 8,00,000

    Operational Support SpecialistThe Operational Support Specialist plays a vital role in ensuring the smooth functioning of daily operations. Their responsibilities include assisting in task coordination, maintaining accurate records and documentation, and facilitating effective communication among departments.Coordinate with various teams to optimize...