Operations Team Lead

6 days ago

Hyderabad, Telangana, India beBeeLeadership Full time ₹ 17,91,000 - ₹ 25,14,000
Job Overview:

We are seeking a seasoned leader to oversee a team of Operations Leads and ensure customer satisfaction. The successful candidate will collaborate with cross-functional teams to maintain alignment with project timelines.

Key Responsibilities:

  • Own the customer experience from project booking to handover
  • Act as the highest point of escalation for regional issues and resolve them within committed timeframes
  • Coordinate with cross-functional teams to enable faster issue resolution
  • Empower and hire top talent to strengthen your regional team
  • Ensure adherence to defined processes and standards for a standardized customer experience

Requirements:

  • NIT/BITS/IIT or MBA from IIM/Tier 1 B-schools preferred
  • 7-12 years of work experience in startups or operations in similar industries
  • Past experience in people management is a must
  • Strong attention to detail, excellent communication skills, and analytical ability required
  • Ability to thrive in a fast-paced startup environment

Bonus Points:

  • Familiarity with industry trends and developments
  • Proven track record of delivering results in a dynamic environment
  • Ambitious goals and vision for growth

The ideal candidate will possess exceptional leadership skills, outstanding problem-solving abilities, and a collaborative mindset. If you have what it takes to succeed in this exciting role, please apply today.

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