Senior Manager

3 days ago

Amrāvati, Maharashtra, India beBeeWorkforceManagement Full time ₹ 12,00,000 - ₹ 13,00,000
Job Title: Workforce Manager - Team Leadership

Location: Pune

Open Positions: 1

Experience Required: 5+ years

  • Manage workforce planning, forecasting, and scheduling to ensure optimal staffing levels.
  • Monitor real-time adherence, shrinkage, and service levels across business units.
  • Partner with operations and leadership teams to provide actionable insights on performance and resource utilization.

Key Requirements:

  • 5+ years of experience in Workforce Management within a BPO / shared services / large-scale operations environment.
  • Strong expertise in forecasting, capacity planning, scheduling, and real-time monitoring.
  • Proficiency in WFM tools and MS Excel (advanced level preferred).

Benefits:

  • Opportunity to lead process improvements and drive efficiency through data-driven insights.
  • Chance to work with a dynamic team and contribute to the growth of the organization.

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