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Conflict Resolution Specialist

3 weeks ago

Amrāvati, Maharashtra, India beBeeConflictResolution Full time ₹ 10,00,000 - ₹ 15,00,000

Job Title: Conflict Resolution Specialist

We are seeking a skilled and empathetic Conflict Resolution Specialist to manage all formal grievances and complaints in a fair and timely manner.

The ideal candidate will have strong conflict resolution and investigative skills, with the ability to stay objective and unbiased in sensitive situations.

The role requires a proactive and objective individual who can handle employee and stakeholder concerns with professionalism and discretion.

  • Main Responsibilities:
  • Manage all formal grievances and complaints in a fair and timely manner.
  • Conduct impartial investigations through interviews, data collection, and documentation.
  • Mediate between parties to reach fair and timely resolutions.
  • Ensure compliance with internal policies and applicable labor laws.
  • Advise employees and management on grievance handling procedures.
  • Identify recurring patterns and suggest process or policy improvements.

Requirements:

  • Bachelor's degree in HR, Law, Psychology, Business Administration, or a related field.
  • 1-2 years of experience in grievance handling, employee relations, or a similar role.
  • Strong conflict resolution and investigative skills.
  • Ability to stay objective and unbiased in sensitive situations.
  • High levels of discretion, confidentiality, and professionalism.
  • Excellent written and verbal communication skills.