Employee Relations Manager

4 days ago

Bengaluru, Karnataka, India beBeeEmployeeRelations Full time
Employee Relations Specialist

The role of an Employee Relations specialist is multifaceted and demands a high level of expertise in managing employee-related matters. The primary focus lies in the day-to-day management of Employee Relations cases, investigation of HR/ER matters, internal committee-related activities, and overall governance.

A key aspect of this position involves partnering with business leaders and HR stakeholders to ensure effective stakeholder management. This collaboration often requires incumbents to interact with various business leaders and HR stakeholders, necessitating strong relationship-building skills.

  • Investigating and/or overseeing investigations of HR/ER issues in consultation with HRBA (Primarily cases related to bullying, harassment, victimization, and retaliation)
  • Manage disciplinary, performance improvement, and grievance management procedures appropriately
  • Managing internal committee activities and governance
  • Partnering/supporting other investigative functions like AFCI and Group Audit in relation to their investigations
  • Provide timely ER support and advice regarding global and local regulatory requests
  • Ongoing changes in regulatory requirements
  • Delivering appropriate ER solutions together with Business Management, HRBP, and Legal in accordance with policy and values and, where applicable, regulatory requirements
  • Ensuring through strong partnership across the franchise that HR Business Partners and other employees are able to recognize conduct issues that need to be brought to ER's attention
  • Ensuring follow-up on ER recommendations in conjunction with HR Business Partners
  • Partnering with the global ER team where required to review existing policies, procedures, and guidelines and drafting/providing input into new ones
  • Presenting training/briefing sessions to HR colleagues & delivering ER training for business managers to develop line management expertise and capability from an ER perspective
  • Subject Matter expert fully understanding existing law and remaining abreast of changing laws as it relates to ER
  • Representing ER in projects, such as reviews of employee orientation processes, reviews of training products, and various tasks of this type
Required Skills and Qualifications

This role requires significant experience as an HR Professional with specific employee relations and/or industrial relations expertise.

  • Sound stakeholder management skills with demonstrated competencies including communication, relationship management, conflict management, and internal business networking will all feature heavily in this role.
  • Experience of managing cases including disciplinary, grievance, and harassment (Sexual Harassment) and redundancies, matters.
  • Legal knowledge, drafting/documentation, and report writing skills.
  • Issue recognition, investigative, analytical, mediation, and sound judgment skills.
  • Excellent communication skills, especially written and good presentation skills.
  • Sound judgment and ability to make decisions independently.
  • Ability to work in pressurized time periods and in a virtual work environment.

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