Sales Consultant

4 weeks ago


Gurgaon, Haryana, India Square Yards Full time

Telesales Executive Job Description for Square Yards

We are seeking a highly skilled and experienced Telesales Executive to join our team at Square Yards. As a Telesales Executive, you will be responsible for utilizing inbound and outbound telephone calls to achieve sales targets.

The ideal candidate will be customer-oriented, persuasive, and able to work in a high-pressure environment. You should be able to follow sales scripts and demonstrate exceptional communication, negotiation, and customer service skills.

Key Responsibilities:

  • Calling existing and potential customers to persuade them to purchase company products and services.
  • Accurately recording details of customers' purchase orders.
  • Processing all customer purchases accordingly.
  • Generating promising leads for the outside sales team to pursue.
  • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
  • Developing and sustaining solid relationships with customers to encourage repeat business.
  • Using sales scripts proffered by the company to drive sales and respond to customer rejections.
  • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Requirements:

  • High school diploma or graduation.
  • Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
  • Certified Sales Professional (CSP) accreditation is advantageous.
  • Proven experience working as a Telesales Executive.
  • Proficiency in all Microsoft Office applications.
  • The ability to follow scripts.
  • Strong negotiation and consultative sales skills.
  • Excellent organizational and problem-solving skills.
  • Effective communication skills.
  • Exceptional customer service skills.


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