Cloud VoIP Support Specialist
4 days ago
Job Title: Cloud VoIP Support Specialist
About Hunarstreet Technologies: We are a leading technology firm specializing in cloud-based solutions. Our team is passionate about delivering innovative products and services that exceed customer expectations.
Salary: The estimated annual salary for this position is between $90,000 and $120,000 depending on experience.
Job Description:
- We are seeking an experienced Cloud VoIP Support Specialist to join our team. As a Cloud VoIP Support Specialist, you will be responsible for managing client communication, installing, configuring, and maintaining software, communicating with QA and Dev teams, building tools to reduce errors, and deploying applications.
- You will also provide technical assistance to customers, train the team, manage high availability, and work on resolving issues within defined SLAs.
Required Skills and Qualifications:
- Excellent communication skills and English proficiency
- Strong knowledge of Linux and VoIP
- Experience in installation and configuration of products
- Knowledge of open-source VoIP solutions like Asterisk, FreeSWITCH, OpenSIPS, Kamailio
- Familiarity with tools like wireshark, tcpdump, sipp, fail2ban & IPtables
- Analytical and troubleshooting skills
- Good knowledge of MySQL and MongoDB databases
Benefits:
- A competitive salary range between $90,000 and $120,000 per year
- Ongoing training and development opportunities
- A collaborative and dynamic work environment
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