Technical Security Specialist

1 week ago


Bhavnagar, Gujarat, India beBeeSecurity Full time US$ 15,00,000 - US$ 16,80,000
Protecting Digital Frontiers

As a seasoned technical professional, you will be at the forefront of ensuring the safe and effective adoption of AI in enterprises.

Key Responsibilities:
  • Provide expert technical support to clients and partners, with a focus on AI access security and SaaS protection
  • Troubleshoot and resolve complex issues related to the safe adoption of GenAI applications and SaaS systems
  • Offer best practices and configurations to optimise security solutions for our clients
  • Manage and resolve support cases efficiently, ensuring timely follow-up and resolution
  • Conduct fault isolation and root cause analysis for technical issues, providing clear documentation and updates
  • Create and publish Technical Support Bulletins and other knowledge base content
  • Collaborate with cross-functional teams to drive product enhancements and client success
  • Travel to client sites as needed to expedite resolution of critical situations
Benefits

You will have the opportunity to work with cutting-edge technologies, develop your skills, and contribute to the success of our clients. Our team is committed to excellence, and we offer a dynamic and supportive environment that fosters growth and collaboration.



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