
Cafeteria Manager Role
1 day ago
Key Responsibilities:
- Cafeteria operations management involves overseeing the daily functioning of food services, ensuring adherence to health and safety protocols, timely order fulfillment, and addressing operational issues promptly.
- The on-ground representative will handle client interactions, collect customer feedback, and maintain high satisfaction levels. Daily reports and updates will be shared with relevant stakeholders.
- Vendor coordination is crucial for menu planning, inventory management, and service times. Ensuring vendors adhere to standard operating procedures (SOPs) and hygiene standards is essential.
- Digital platform support includes menu updates, issue resolution, user queries, accurate billing, and order tracking.
- Operational reporting encompasses sales data, customer feedback, vendor performance, incident logs, and escalating site issues to senior management.
Key Qualifications:
- A graduate or diploma in hospitality, hotel management, or business administration is preferred.
- 2-5 years of experience in cafeteria, facility, or hospitality operations is required.
- Strong communication, interpersonal, organizational, and problem-solving skills are essential.
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