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Product Growth Strategist
1 week ago
Hiver is seeking a Product Growth Strategist to drive customer growth and innovation within our high-growth SaaS company. As a key member of our product marketing team, you will play a pivotal role in shaping our growth strategy and executing campaigns that impact our business success.
**Key Responsibilities**
- Develop and execute creative growth strategies spanning customer onboarding, expansion, engagement, and retention initiatives.
- Craft compelling customer growth campaigns across email, website, in-product, webinars, and communities.
- Partner with product marketing, customer success, and sales teams to identify cross-sell and up-sell opportunities.
- Plan and execute targeted campaigns to showcase the value of Hiver products to existing customers across in-product, email, webinar, events, and other channels.
**What We Are Looking For**
- MBA in Marketing or Business: Preference for candidates with an MBA degree in Marketing or Business, and 6+ years of experience in product marketing or customer marketing at SaaS companies.
- Analytical & Strategic bend of mind: Proficient in data analysis, strategic thinking, and ROI-focused marketing.
- Customer-Centric approach: Deep understanding of customer needs and behaviors for effective customer growth and retention.
Why Join Us?
Hiver offers teams the simplest way to offer outstanding, personalized customer service. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. Were profitably run and are backed by notable investors.