Senior Software License Specialist

1 week ago

Noida Hyderabad Secunderabad Telangana, India beBeeLicensing Full time ₹ 1,04,000 - ₹ 1,30,878
SLS Analyst Job Opportunity

In this role, you will be instrumental in supporting our clients by providing robust analysis, consolidating and preparing data, and delivering on client requests.

Key Responsibilities:

  • Own and drive the completion of operational implementation of SAM (Software Asset Management) tooling, including data preparation and configuration, and core enablement for clients.
  • Deliver a variety of licensing analyses and reconciliations independently, leveraging other SLS Analysts for data gathering, preparation, and analysis.
  • Be responsible for ensuring the quality assurance of other SLS Analysts' work.
  • Be responsible for coordinating multiple concurrent tasks for your own work and that of other SLS Analysts efficiently.
  • Deliver analyses and observations that can support improved efficiency in client operations, including producing regular reporting and strategic reviews or planning workshops.
  • Provide second-line subject matter assistance to clients via the service desk when escalated by other SLS Analysts.
  • Utilize and continuously contribute to the LCS knowledge base and process libraries.
  • Adopt a proactive approach to engaging with local account teams or solution sales teams to understand client requirements and help drive the delivery of solutions.

What We're Looking For

  • A strong understanding of IT and Licensing knowledge, with at least three software publishers.
  • The ability to interpret multiple data sets and summarize key points.
  • The ability to execute product functionality demonstrations to internal and external stakeholders.
  • Developing business acumen with an awareness of potential client needs and perceptions of service quality.
  • Strong communication skills with the ability to interact effectively with peers and internal and external stakeholders.

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