
International Customer Service Specialist
1 week ago
We are seeking a highly skilled customer support professional to join our team. As a Senior Customer Service Representative, you will have the opportunity to work in an environment where you can utilize your interpersonal skills professionally to grow in an international market and expand your expertise.
This role is ideal for individuals who enjoy working independently and utilizing their problem-solving skills to provide exceptional customer experiences. You will be responsible for addressing customer inquiries, resolving issues in a timely manner, and collaborating with colleagues to achieve team goals and objectives.
To be successful in this role, you should possess excellent business communications skills in English, strong organizational and time management skills, and proficiency in office tools and software like Microsoft Excel, Word, PDF, etc.
- Key Responsibilities:
- Provide exceptional customer service via phone, chat, and email
- Address customer inquiries and resolve issues in a timely manner
- Utilize strong organizational and time management skills to prioritize tasks and meet deadlines
- Collaborate with colleagues to achieve team goals and objectives
Requirements:
- Excellent business communications skills in English language
- A laptop/PC, headphone, a smart phone and reliable high speed internet connection
- Proficiency in office tools and software like Microsoft Excel, Word, PDF, etc.
Benefits:
We offer a fun and fast-paced work environment with opportunities for growth and development. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and are looking for a new challenge.
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