Logistics Operations Manager
4 weeks ago
Job Summary
The General Manager is responsible for the profit and loss of the business unit. This includes managing clients for logistics and supply chain operations, coordinating transportation, distribution, and storage of perishable goods, and optimizing supply chain processes to ensure timely delivery and cost efficiency.
Key Responsibilities:
General Management:
The General Manager is responsible for revenue enhancement and profit and loss of the business unit. This includes building and maintaining client relationships, managing contracts and service levels, leading business development efforts, and analyzing performance metrics.
New Business Development:
Manage accounts, develop in-depth market knowledge, generate new sales leads, negotiate contracts, and close sales. Update sales activities regularly in the CRM system.
Supply Chain Management:
Develop and implement logistics strategies to ensure the efficient and cost-effective movement of goods from suppliers to customers.
Transportation Coordination:
Oversee the selection and management of transportation carriers, negotiating contracts to ensure competitive pricing and service levels.
Inventory Control:
Monitor inventory levels to ensure optimal stock availability while minimizing excess and obsolete inventory.
Warehouse Management:
Supervise warehouse operations, including the receipt, storage, and dispatch of goods, ensuring accuracy and efficiency.
Logistics Planning:
Create and execute logistics plans that align with production schedules, sales forecasts, and customer demands.
Cost Management:
Identify opportunities for cost savings and implement measures to reduce logistics expenses without compromising service quality.
Quality Assurance:
Ensure all logistics operations comply with quality standards, safety regulations, and company policies.
Vendor Management:
Build and maintain strong relationships with suppliers and vendors to ensure reliable and timely delivery of goods.
Process Improvement:
Continuously assess and improve logistics processes to enhance efficiency, reduce lead times, and improve customer satisfaction. Oversee budgeting, financial performance, and compliance.
Reporting and Analysis:
Prepare and present regular reports on logistics performance, key metrics, and areas for improvement.
Team Leadership:
Lead and develop the logistics team, providing direction, training, and support to ensure high performance.
Problem Resolution:
Address and resolve any issues or disruptions in the logistics process, implementing corrective actions as necessary.
Requirements:
Minimum 5 years of experience in handling profit and loss, new client acquisition, and servicing for a logistics company for perishable export business. Able to work in different time zones to address clients' logistics, supply chain, cargo, and procurements. Must have handled financial management of the unit.
Education:
Graduate or postgraduate with relevant experience.
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