Customer Engagement Specialist
3 weeks ago
**Job Summary**
We are seeking a skilled Customer Engagement Specialist to join our team at DESIGN KOKTAIL.
About the Role
As a Customer Engagement Specialist, you will be the primary point of contact for our customers, responsible for building strong relationships and delivering exceptional customer experiences.
Key Responsibilities
* Connect with customers through phone calls to understand their needs and preferences* Generate business opportunities by identifying and pursuing new sales leads* Collaborate with the design team to ensure timely delivery of customer projects* Communicate effectively with customers, designers, and other stakeholders to resolve any issues or concerns* Manage email and social media correspondence to maintain a positive brand image
Requirements
* Minimum 10th pass* Fresher or minimum 2-6 months of experience (preferably)* Female candidates only
About Us
DESIGN KOKTAIL is an e-commerce marketplace that connects customers with talented designers from premier colleges in India. We offer a wide range of design solutions, from logos to branding materials, and strive to deliver exceptional customer experiences through our network of designers.
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