
Senior User Research Specialist
2 days ago
We're seeking an experienced User Researcher to join our team.
Job Description OverviewOur aim is to empower individuals to connect, learn, and foster community with simple, seamless, powerful products that do it all in one place.
As a User Researcher, you will:
- Plan and conduct research to gain deep user understanding and empathy for specified products or small program areas.
- Help teams cross-functionally by synthesizing and communicating the right information, defining and measuring success.
- Create testable hypotheses and use research findings to support, challenge, and innovate product offerings.
- Apply your expertise and knowledge of research methodologies, human factors, and statistics to design and develop innovative solutions.
- Work collaboratively with stakeholders to formulate and address research questions.
- Independently and collaboratively plan, execute, and analyze research across product or program areas.
- Perform qualitative data analysis and support ongoing coding efforts.
- Support survey design and execution as well as perform statistical analyses.
- Undertake secondary research scans and comparative/competitive analysis.
Requirements:
- Bachelor's and/or master's degree in user experience, design, research, business, or related fields.
- 4 to 19 years' conducting user research within a UX team for software/web-based products.
- Demonstrated knowledge of user-centered design principles and practices.
- Knowledge of hospitality industry and experience working on enterprise software (preferable).
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