Change Management Coordinator
1 month ago
About Nasdaq
Nasdaq is a global leader in technology and financial services, committed to breaking down barriers to inclusive prosperity. We believe that technology should free people up to work together more productively and effectively, and we're dedicated to building a more diverse and inclusive workforce.
Job Summary
We're seeking a highly organized and meticulous Change Management Coordinator to join our team. In this role, you will be responsible for coordinating all aspects of change management, including review and validation of organisational change artifacts, coordination with the Cloud Operation team and Change approval board.
Responsibilities
- Collaborate with partners to understand and validate detailed change requirements, including impact analysis, risk assessment, and change scheduling.
- Develop and maintain change management artifacts such as change records, change plans, and change implementation schedules.
- Coordinate change approval meetings with all Change management team members, ensuring that all necessary documentation is available for review.
- Facilitate discussions and provide guidance during change approval process to ensure a thorough review of change requests, including consideration of potential impacts and risks.
- Assist in the identification and mitigation of potential risks and issues associated with changes.
- Work closely with cross-functional teams to ensure the timely and successful implementation of approved changes.
- Monitor and report on the status of change requests, providing regular updates to collaborators and leadership.
- Continuously improve organisational change processes and tools by identifying areas for enhancement and implementing standard processes.
Requirements
- Bachelor's degree in computer science, information systems, or a related field.
- Proven experience in change management coordination or a related role with 6-9 years of experience.
- Strong understanding of change management principles, methodologies, and best practices.
- Excellent organisational skills with great attention to detail.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Ability to prioritise and manage multiple change requests simultaneously.
- Knowledge of ITIL principles and certification (e.g., ITIL Foundation) is a plus.
Nasdaq is an Equal Opportunity Employer
We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
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