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Senior Windchill Upgrade Manager
2 weeks ago
Job Overview
We are seeking a highly skilled professional to lead our major global Windchill v13 Upgrade Project.
This strategic program within the healthcare and life sciences industry has high visibility and impact, requiring strong expertise in PLM (Product Lifecycle Management), particularly PTC Windchill.
We partner with medical device, diagnostics, pharmaceutical, and consumer health companies worldwide, enabling the delivery of innovative therapies and technologies.
This role supports a high-priority global program focused on upgrading and modernizing PLM systems while ensuring regulatory compliance and seamless enterprise integration.
Key Responsibilities:- Lead the planning and execution of a Windchill v13 upgrade, ensuring business continuity, platform modernization, and compliance with regulatory requirements.
- Develop detailed project plans and implementation schedules, incorporating PMBOK standards and stakeholder requirements.
- Manage change control processes and oversee overall project execution and risk mitigation.
- Serve as the escalation point for project risks and issues, applying structured problem-solving to resolve challenges.
- Oversee validation protocols and compliance deliverables in accordance with FDA, GxP, and 21 CFR Part 11.
- Collaborate with Quality Systems Managers, CSV leads, and PLM/PDM owners to validate BOM structures, ECN workflows, and product data governance.
- Ensure seamless integration between Windchill and SAP NSP/ECC systems.
- Manage vendor relationships, enforcing SoW/T&M terms, negotiating boundaries, and resolving conflicts between system integrators.
- Lead steering committees, executive reporting, RAID log ownership, and cross-vendor governance.
- Drive organizational change management (training plans, communications, adoption metrics).
- Oversee budget, financial tracking, project sizing, and forecasting.
- Education & Experience: Bachelor's degree + 8 years, or Master's degree + 6 years of related experience.
- Leadership skills: Proven experience leading IT projects of medium to large size in matrixed environments.
- Regulated industries expertise: Extensive experience in regulated industries, with strong exposure to validation.
- PLM knowledge: Deep knowledge of PLM platforms (preferably PTC Windchill), PDM processes, and Quality Management Systems.
- Vendor management: Vendor management skills, including third-party vendors/SIs.
- Migration and upgrades: Experience with SaaS/cloud transitions, system upgrades, and data migration strategies.
- Validation and regulated industry knowledge: CSV/CSA, SDLC, and compliance frameworks.
- Communication and governance: Steering committees, executive reporting, RAID management.
- Change and adoption management: OCM for upgrades.
- Budget and financial tracking: Cost sizing, forecasting, and financial control.
- Soft skills: Hands-on leadership style with an ability to influence and engage teams.
