ServiceNow CSM Expert

19 hours ago


Pune, Maharashtra, India Blue Silicon Infotech Private Limited Full time

**About the Role**

We are looking for a seasoned ServiceNow CSM Business Analyst to drive business outcomes and customer satisfaction.

The successful candidate will have over 2 years of experience in the Customer Service Management module and a minimum of 5 years as a Business Analyst.

**Responsibilities Include:**

Designing and implementing ServiceNow CSM solutions that meet business needs.

Developing and maintaining relationships with stakeholders and cross-functional teams.

Ensuring seamless adoption and utilization of the ServiceNow CSM module.

**Compensation Package:** ₹30,00,000 - ₹40,00,000 per annum, commensurate with qualifications and experience.



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