
AI Agent Developer
1 week ago
Unlock the full potential of ServiceNow AI technology by joining our team as a seasoned AI Agent Developer. This pivotal role involves configuring and customizing intelligent agents to drive automation, enhance service delivery, and analytics capabilities within the ServiceNow platform.
Required Skills and Qualifications:- A deep understanding of the ServiceNow Platform, particularly ITSM, CSM, HRSD, and SecOps modules.
- Proficiency in no-code/low-code development using the AI Agent Studio environment.
- Expertise in workflow automation, Integration Hub, and API integrations.
- Solid grasp of Large Language Models (LLMs) and Machine Learning (ML) concepts for natural language processing and AI-driven automation.
- Strong proficiency in JavaScript and ServiceNow scripting.
- Familiarity with data integration from internal and external sources, knowledge articles, and platform data.
- Experience with AI governance, analytics, and monitoring tools.
- Exceptional problem-solving skills and ability to collaborate across engineering and business teams.
Benefits:
- Work on complex AI projects that challenge and inspire, meeting high client expectations.
- Collaborate with cross-functional teams to design, configure, and deploy intelligent ServiceNow Agents.
- Leverage RaptorDB Pro for high-performance data processing.
- Utilize AI Control Tower and AI Agent Orchestrator for multi-agent coordination, guardrails, and governance.
- Configure and customize ServiceNow AI Agents using AI Agent Studio.
- Develop workflows, subflows, and process automation within ITSM, CSM, HRSD, and SecOps modules.
- Integrate ServiceNow AI Agents with external systems using Integration Hub, APIs, and Workflow Data Fabric.
- Enable AI Agents to call external tools and interact with LLMs, databases, or third-party AI models.
- Write and optimize JavaScript and ServiceNow scripts to extend AI Agent functionality.
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