
E-Learning Renewal Specialist
2 days ago
We are seeking a highly skilled Renewals Sales Executive to join our team.
This role involves tracking subscription renewals, sending timely reminders to customers, and outbound telecalling to ensure that clients are renewing their courses on time.
The ideal candidate will have excellent customer service skills, strong problem-solving abilities, and the capacity to perform well under pressure.
Key responsibilities include:
- Tracking subscription renewals
- Sending timely reminders to customers
- Outbound telecalling to ensure client renewal
- Helping existing customers with upgrades
- Keeping thorough records of all current and potential clients
Benefits:
- Flexible working hours
- Project ownership and creative ideas encouraged
- Leadership and learning opportunities
- Interaction with various stakeholders at all levels
- Direct work with senior management for career growth and exposure
Requirements:
- Bachelor's degree in business administration or related field
- 1-2 years experience in Renewal Sales
- Microsoft Excel knowledge
- Ability to work under pressure
- Strong time- and project-management abilities
- Excellent problem-solving and analytical abilities
- Effective communication skills
- Superior customer service abilities
Industry: E-learning Employment Type: Full-time
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