Student Experience Director

1 day ago

Pune, Maharashtra, India beBeeLeadership Full time ₹ 12,00,000 - ₹ 20,00,000
Job Overview

We are seeking a highly skilled and experienced Senior Residence Manager to lead our team in providing exceptional student experience.

Main Responsibilities:
  • Team Leadership: Lead a team to deliver excellent customer focus and on-ground student experience.
  • Service Standards: Maintain uniform standards of service and response across all hostels and Student blocks.
  • Collaboration: Work closely with various departments, including Disciplinary committee, Registrar office, Estate, Mess, Administration, Facilities, Security, and Medical Facilities.
  • Grievance Handling: Handle student and parent queries in an affirmative, compassionate, and professional manner.
  • Data Management: Manage student data and provide regular reports and data sharing on a monthly, quarterly, and annual basis.
Key Requirements:
  • Leadership Skills: Excellent leadership and conflict resolution skills.
  • Experience: Experience in leading a university set up.
  • Technical Skills: Comfort with student data management tools and software.

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