Digital Workplace Strategist

1 week ago

Erode, Tamil Nadu, India beBeeBusiness Full time US$ 1,20,000 - US$ 1,50,000
Job Title: Technical Business Analyst- Atlassian Products

About Us

We empower organizations to improve customer engagement and better understand their customers through our software.

Our products are easy to use and implement, giving organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

We have more than 100,000 paid customer accounts in over 150 countries and territories using our products. We have operations in the United States, Europe, Asia, Australia, and South America.

What we're looking for

We need an outgoing, innovative business systems analyst who can turn Atlassian products into a seamless workplace platform—owning strategy, integrations, and adoption while delighting users every step of the way.

Responsibilities:

  • Owning the Atlassian product roadmap, maintaining product backlog, and prioritizing work to deliver value to employees.
  • Partnering with stakeholders to uncover pain points, map processes, and translate them into innovative solutions.
  • Leading discovery workshops, rapid prototypes, and proof-of-concepts that unlock new ways of working.
  • Integrating Jira and Confluence with other SaaS tools, using APIs, marketplace apps, and automations to automate end-to-end flows.
  • Cultivating and governing plug-ins, ensuring performance, security, and measurable ROI.
  • Designing dashboards and OKRs that surface insights, track adoption, and tell clear stories with data.
  • Championing change management—crafting communication plans, delivering live training, and publishing self-service content that drives enthusiastic uptake.
  • Defining and auditing permission models balancing collaboration, privacy, and compliance requirements.
  • Upskilling the Global Service Desk team to scale end-user support.
  • Optimizing performance by removing unused objects in Jira (Workflows, custom fields, etc).
  • Supporting content management best practices in Confluence—auditing spaces, coaching owners, and archiving stale content.
  • Building business cases for new technology that will scale how we deliver to customers.

Requirements:

  • 6+ years administering Jira and Confluence and AI-driven automation features, with at least 3 years in a business systems or product ownership capacity for an organization of 5,000+ users.
  • Proven record leading cross-functional projects from discovery through rollout, using Agile, Prosci/ADKAR, or similar frameworks.
  • Strong integration skills with REST APIs, webhooks, and scripting (e.g., Python, Node.js).
  • Fluency with analytics and reporting tools such as eazyBI, Tableau, or BigQuery.
  • Polished communication and facilitation skills—comfortable presenting to executives, guiding power users, and supporting frontline teams.
  • Passion for experimentation, continuous improvement, and simplifying complex processes.
  • Commitment to inclusive, accessible solutions and respectful collaboration across diverse teams.

Working Schedule:

This role requires candidates to work in US Shift.

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