
Student Experience Manager
6 days ago
We are seeking a highly motivated and empathetic individual to join our team as a Student Experience Manager. In this role, you will be responsible for providing exceptional support to students and parents throughout their journey with us.
- Support students and parents in a timely and efficient manner, ensuring a seamless and engaging experience.
- Address concerns and refund requests with accuracy and empathy.
- Maintain positive relationships with parents and students through effective communication and issue resolution.
- Collaborate cross-functionally with internal teams to resolve customer issues and improve overall customer satisfaction.
- Maintain positive relationships with parents and students through effective communication and issue resolution.
- Address concerns and refund requests with accuracy and empathy.
Key Responsibilities:
- Manage multiple channels (chat, email, calls) to provide timely support to customers.
- Collaborate with cross-functional teams to resolve complex customer issues.
- Take ownership of all customer-facing ad hoc requirements from internal teams.
- Develop and implement processes to improve customer satisfaction and loyalty.
- Take ownership of all customer-facing ad hoc requirements from internal teams.
- Collaborate with cross-functional teams to resolve complex customer issues.
Requirements:
- Minimum 1 year of experience in customer experience or support roles.
- Strong written and verbal communication skills.
- Empathetic, solution-oriented, and comfortable working in a fast-paced environment.
- Ability to manage multiple priorities and deadlines.
- A passion for education and a genuine interest in helping students succeed.
- Ability to manage multiple priorities and deadlines.
- Empathetic, solution-oriented, and comfortable working in a fast-paced environment.
- Strong written and verbal communication skills.
Location:
HSR Layout, Bangalore
WFO - 6 days a week | rotational Week off
-
IT Student Placement Specialist
14 hours ago
Ajmer, Rajasthan, India beBeePlacement Full time ₹ 40,00,000 - ₹ 60,00,000Job Title: Placement CoordinatorThe Placement Coordinator is responsible for ensuring that students are placed in relevant jobs in the IT domain. This involves identifying major employers, lining up students according to company requirements, and visiting companies to establish placement ties.Identify major employers for urban placement opportunities for...
-
Ajmer, Rajasthan, India beBeeLeadership Full time ₹ 80,00,000 - ₹ 1,20,00,000Job Description:The Education Manager will lead the overseas student recruitment team to ensure seamless execution of counselling and admissions processes. This includes managing a team of counsellors, overseeing the entire admissions cycle, establishing professional relationships with international partner universities, and developing efficient processes to...
-
Student Growth Expansion Specialist
1 week ago
Ajmer, Rajasthan, India beBeeGrowth Full time ₹ 9,00,000 - ₹ 12,00,000Are you passionate about driving student engagement and growth? This role offers a unique opportunity to develop strategies that expand our reach in schools and colleges.Key Responsibilities:Develop and execute plans to enhance our presence in educational institutionsLead the recruitment and management of student ambassadors and community programsCollaborate...
-
European Student Visa Coordinator
1 week ago
Ajmer, Rajasthan, India beBeeStudent Full time ₹ 10,00,000 - ₹ 15,00,000Job SummaryWe seek a meticulous professional with experience handling student visa applications for European countries.Main ResponsibilitiesCoordinate end-to-end student visa filing processes for EU nations.Evaluate and verify visa-related documents for accuracy and adherence to regulations.Schedule VFS appointments and organize student documentation.Stay...
-
Education Experience Director
1 week ago
Ajmer, Rajasthan, India beBeeProgram Full time ₹ 8,00,000 - ₹ 15,00,000Job OverviewThe Program Manager is responsible for designing and implementing experiential learning opportunities that equip undergraduate students with real-world skills.This role focuses on driving challenges that foster creativity, problem-solving, and entrepreneurial spirit among students.The ideal candidate will possess strong organizational skills, the...
-
Chief Learning Experience Officer
4 days ago
Ajmer, Rajasthan, India beBeeCampus Full time ₹ 30,00,000 - ₹ 50,00,000About Newton School : Come be part of a rocketship that's creating a massive impact in the world of educationOn one side you have over a million college graduates every year with barely 5% employability rates and on the other side, there are thousands of companies struggling to find talent. We aim to bridge this massive gap through our personalized learning...
-
Freelance Educator for Student Success
4 days ago
Ajmer, Rajasthan, India beBeeEmpowerment Full time ₹ 18,00,000 - ₹ 24,00,000Our mission is to empower students with transformative education, enabling them to succeed in life. We are a team of experts who specialize in innovative curricula focused on Leadership Skills, Life Skills, and Accelerated Learning Methodologies. Our approach involves using proven frameworks and engaging content to help young learners unlock their...
-
Career Opportunity
6 days ago
Ajmer, Rajasthan, India beBeeplacement Full time ₹ 60,00,000 - ₹ 1,20,00,000Placement Manager RoleWe are seeking an accomplished Placement Manager to forge and enhance industry partnerships for student placements across South India. This position is open to HR professionals with recruitment or talent acquisition experience or direct placement aggregators who have worked across multiple sectors.
-
Customer Experience Associate
4 days ago
Ajmer, Rajasthan, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 45,00,000Delivering Exceptional Customer SupportJob Description:We are seeking an experienced and highly skilled Associate to help manage our programs, ensuring seamless execution and exceptional learner experiences.The ideal candidate will possess excellent communication, analytical, and problem-solving skills, with a proven track record of providing top-notch...
-
Experience Manager
4 days ago
Ajmer, Rajasthan, India beBeeRetail Full time ₹ 60,00,000 - ₹ 80,00,000Key Roles and Responsibilities:Lead Retail Experience Centre ManagementEnsure retail operations align with high-level standards.Maintain showroom housekeeping, hygiene, and visual merchandising standards.Adhere to 100% retail SOP for smooth execution.Additional Tasks:Conduct timely stock and sample audits in the showroom.Address customer queries and...