International Voice Process Specialist
4 weeks ago
At 2coms, we are seeking a highly skilled International Voice Process Specialist to join our team. As a key member of our operations team, you will be responsible for analyzing and processing transactions accurately and on time.
Key Responsibilities:
- Analyze and process transactions accurately and on time
- Document all transactions completed in a day
- Make significant contributions towards collecting metrics on processes
- Maintain positive and cooperative working relationships with all
- Collaborate with the team to achieve common goals
- Communicate with internal and external customers to resolve issues, questions, and concerns swiftly
- Keep up-grading skills as per the requirement and be ready to shoulder new/additional responsibilities assigned
Requirements:
- Minimum qualification - Graduate in any discipline
- 0 to 1 year of work experience in Voice. Preferable voice exp. In finance
- Excellent communication skills and strong command over English language
- Excellent Customer Service Skills
- Willing to work in a shift-based work schedule
- Excellent Analytical ability, Logical approach towards problem solving
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Noida, Uttar Pradesh, India 2coms Full timeJob Title: International Voice Process SpecialistJob Summary: We are seeking a highly skilled International Voice Process Specialist to join our team at 2coms. As a key member of our operations team, you will be responsible for ensuring the smooth execution of voice transactions and providing exceptional customer service to our clients from North America,...
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