Business Development Manager

2 weeks ago

Bengaluru, Karnataka, India beBeeEnterprise Full time ₹ 1,80,00,000 - ₹ 2,60,00,000
Job Title: Enterprise Client Growth Specialist

Location: Bengaluru

Department: Customer Success

Reports To: Head of Account Management

Role Overview:

We are seeking a seasoned professional to manage strategic enterprise accounts. The ideal candidate will be responsible for delivering profitable growth through strong client relationships, proactive account management, and financial ownership.

Key Responsibilities:

  • Manage key client accounts as the primary point of contact and trusted advisor.
  • Build deep client relationships through consistent communication and strategic engagement.
  • Understand the client's business goals, organizational structure, and pain points to align services effectively.
  • Ensure high levels of client satisfaction, loyalty, and retention.
  • Drive revenue growth through strategic account farming—identifying cross-sell and up-sell opportunities.
  • Present tailored solutions that align with client needs and future growth strategies.
  • Meet and exceed monthly and quarterly revenue and profitability targets for assigned accounts.
  • Manage full P&L responsibility for your accounts, including forecasting, cost control, and margin improvement.
  • Collaborate with internal teams to resolve billing discrepancies, minimize financial risks, and maintain profitability.
  • Monitor and optimize account financial health regularly.
  • Conduct structured monthly reviews with clients to track KPIs, SLAs, project delivery, and future.
  • Prepare detailed account review documents and strategic action plans.
  • Address concerns and resolve client escalations with urgency and professionalism.
  • Conduct regular in-person visits to client sites, building trust with key stakeholders across all levels.
  • Represent the organization in review meetings, industry forums, and client events.
  • Foster multi-level relationships within client organizations to identify decision-makers and influencers.
  • Collaborate with cross-functional teams to ensure smooth service delivery and client success.
  • Maintain up-to-date CRM entries, activity logs, pipeline status, and forecast reports.
  • Provide periodic reports to leadership on account performance, risks, and expansion opportunities.

Requirements:

  • 5+ years of experience in client relationship management, key account management, or enterprise sales.
  • Bachelor's or Master's degree in Business, Marketing, or related field (MBA preferred).
  • Proven track record in growing enterprise accounts and achieving financial targets.
  • Strong communication, negotiation, and interpersonal skills.
  • Experience managing P&L and preparing business performance reports.
  • Willingness to travel for client meetings and reviews.

Benefits:

By joining our team, you'll have the opportunity to work with a talented group of professionals who share your passion for delivering exceptional client experiences. You'll also have access to ongoing training and development opportunities to help you grow in your career.

Why Choose Us? At our company, we prioritize building strong relationships with our clients and colleagues alike. We believe in fostering an inclusive and supportive environment where everyone feels valued and empowered to succeed.

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